We've compiled a list of frequently asked questions to provide you with more information about Kelly Club. If you have a question that you can’t find the answer to, please contact your local Kelly Club.

Enrolments, Bookings, Cancellations and Subsidies

Why do I need to enrol my child?

How do I enrol my child?

Where do I book in my child?

What can I see in the Xplor Home App?

How do I claim the child care subsidy?

What happens if I am running late to collect my child?

Can I cancel on the day?

Will I still get charged if I cancel?

Personal Privacy and Medical Information

Will my child's image be on Social Media?

What if my child has a medical or behavioural condition?

Can anyone come and collect my child?

General Questions

Do you provide afternoon tea?

Do you do homework after school?

How does my child get to Kelly Club before and after school?

What are the staff to pupil ratios?

My child has special needs. Can they attend Kelly Club?

What is our process for supporting children with additional needs including children who ar deaf or hard of hearing?

Can my child bring personal items?

Terms and Conditions